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Agency Management Services

NHS Professionals recognises the unique challenges that the NHS face in sourcing and managing the contingent workforce.  It is impossible to run a health system subject to demands that fluctuate unpredictably from day-to-day and hour-to-hour without being able to draw from a pool of temporary workforce at short notice. The NHS family recognises that recruitment agencies do perform an imperative role by helping align the temporary workforce with demand to ensure safer staffing levels at Trusts can be met.

NHSP’s aim is to work collaboratively with agencies, engaging with them to provide support and enabling them to utilise NHSP booking platforms. In addition to this, we aim to to maximise opportunities and agency shift fill rates to benefit our client Trusts whilst delivering to the high standards of patient care.

Our designated Agency Support Team are available to support recruitment agencies at our client Trusts, providing administrative and technical support.

 

Agency Training Booking System

Book onto one of our training sessions with NHSP:Online. Access our training calendar and set up a user ID and password.

Book training

 

NHSPOnline, is NHS Professionals booking platform for temporary staffing requirements for our client Trusts, for the following staff groups:

  • Nursing and Midwifery – qualified and non-qualified
  • Prof Scientific and Technical
  • Allied Health Professionals
  • Health Care Scientist
  • Admin and Clerical
  • Estates and Ancillaries
  • Executive

We have put together a selection of downloadable guides which we hope you will find useful:

Connect, is the NHS Professionals booking platform for temporary staffing requirements for our client Trusts, for the following staff groups:

  • Doctors
  • Prof Scientific and Technical
  • Allied Health Professionals
  • Health Care Scientist

We have put together a selection of guides which we hope you will find useful:

We have put together FAQ’s for the NHSPOnline and Connect platforms, which we hope you will find useful:

For those agencies taking part in our Comprehensive Agency Management Service, access your User Guide.

Agency Support Team

The NHSP Agency Support Team provides support for agencies and specific agency-related queries.

If you have any queries relating to the NHSP portal, retrospective bookings, or invoicing queries, please contact our Agency Support team on:

Tel: 0333 0143626
Opening times: Mon – Fri 09:00 - 17:00

Alternatively, you can contact us by raising a support ticket:

Open a support ticket

Case Study

Pilot partnership delivers significant staffing savings at Warrington and Halton Teaching Hospitals NHS Foundation Trust

Download Case Study

Submit Service Feedback

If you are an existing or prospective NHS Professionals Trust, Agency User or Agency Managed Service partner you can tell us about you experience, compliments, complaints or provide feedback on our service.

Submit feedback