Our Services NHS Professionals Academy Personal Development Courses Essential Writing Skills
Branded page banner showing two ladies sitting and talking with a notebook and text that reads NHS Professionals Academy: growing knowledge, skills and careers.

Essential Writing Skills

 

Constructing a well-written report, letter or e-mail is challenging for many in the workplace. Ensuring that your written communication is grammatically correct, well-structured, and succinct can make the difference as to whether ideas are adopted, and action is taken. This course covers the essentials of written communication in plain English and will ensure that your message hits the mark in an NHS environment.

 

Who is it for?

Anyone who communicates regularly in the written format. Those who write business reports or who need help in letter writing or e-mails.

 

Learning Objectives:

By the end of this programme, participants will be able to:

  • Prepare and structure a report
  • Use succinct language to clearly communicate a message
  • Respond directly to points raised in earlier written communication
  • Use language designed to catch the attention of the reader
  • Make clear recommendations in a report or e-mail
  • Avoid common grammatical errors

 

Learning Content:

  • As part of the preparation for the course, delegates will be asked to bring sample e-mails or reports so they can work pragmatically on real-life documents
  • Planning your document – why are you writing it and what are your key points?
  • Creating an impacting document, capturing the reader’s attention quickly
  • Using the language of benefits for recommendations
  • Editing, paragraphing, and abbreviating your document
  • Grammar and NHS language
  • Dealing with complaints
  • Concluding your document – making a call to action
  • Action planning

 

Indicative Duration:

1 day

Testimonial

The report writing courses that our team took part in, were well thought out and expertly run by the trainer, with positive feedback from participants. We worked with NHS Professionals Academy to ensure the courses met our requirements and they delivered a range of tools and techniques which can be easily used.
Joanne Parkin, Head of Transformation and Improvement, North East Ambulance Service

Get in touch

Contact our Academy team today for a consultation to discuss your specific education and training needs.

Contact Academy team

 

Academy Courses