Submit Feedback
We are here to help and endeavour to support our Bank Members, Applicants and Client Trusts. We welcome compliments, complaints, and feedback to help ensure we continually improve our service.
Once you have submitted your feedback, the relevant team will be in touch with you; depending on the nature of your concern/feedback timescales for a resolution may vary. Don’t worry though - you will be kept updated with the progress throughout this time.
We are continually working to review, assess and improve our processes and service and are grateful for all feedback we receive.