Visit our Help and Support platform

Did you know that our dedicated Help and Support platform offers a range of tools to help make getting support from NHS Professionals easier than ever before?

It’s the quickest way to get your query in front of the right team – ensuring that you receive faster resolution and a smoother experience from start to finish.

Visit the Help and Support platform

Find answers to common queries

Within our Help and Support platform, you’ll find a comprehensive library of online support articles across a wide range of topics from pay, benefits and leave to system or login support.

Plus, with our advanced search function and the option to log-in for more personalised support, it has never been easier to find answers to your most common queries.

Submit a support request

For more personalised queries, you can submit a request directly to our customer service team using our online webform. The form is simple to complete and can be found at the bottom of every page on our Help and Support platform.

Contact us via LiveChat

If you’d prefer to speak to a member of the team directly, our LiveChat is available between the hours of 9am and 5pm, 7 days a week. For details on how to access our LiveChat, please see the article How do I contact NHS Professionals?

By streamlining communication though our dedicated Help and Support platform, we can provide more accurate answers, faster resolutions and a higher quality of service.