Train the Trainer
An increasing list of workforce challenges, it is crucial that organisations can develop their staff to ensure that service delivery is maintained and improved.
With increasing competition in recruitment and additional regulatory and mandatory requirements, training your teams is vitally important to ensure that you are compliant and that your people are both capable and confident to achieve their goals and objectives.
Who is it for?
Anyone who is new to training design or delivery and needs a foundation in the principles of running a successful training programme. It will also be useful for those who have delivered training courses informally as part of a wider role and would like to know more about the structure and techniques to develop their style.
Course Objectives:
By the end of this programme, participants will be able to:
- Engage with organisational stakeholders to identify learning needs and clarify desired performance outcomes and indicators
- Set clear learning objectives to meet competency and capability requirements
- Structure and organise course content and establish the key learning points for the course
- Create blended learning paths
- Engage and inspire delegates in a virtual or face-to-face learning environment using a variety of methods
- Deal confidently with challenge and difficult situations
- Evaluate the learning to improve and develop the learning outcomes and experience
Course Content:
- Identifying the need – using consultative questions to identify, test and confirm outputs of the learning
- How to set the evaluation criteria – what does success look like?
- What, why, and how people learn?
- Setting clear learning objectives – knowledge, skills, and behaviour
- Prioritising your content – building towards your objectives
- Creating a safe and positive learning environment
- Structuring your session – introduction, development areas and effective summaries
- Promoting a “discovery based” learning environment
- Facilitation techniques – 9 key methods to engage the learners
- Managing a virtual classroom – tools and techniques
- Delegates will deliver 2 x 20-minute sessions as part of the course and receive group and trainer feedback
- Feedback skills
- Dealing with difficult training room situations
- Evaluation methodologies and reporting to demonstrate return on expectation