Management Essentials
Getting the best from your team and individuals is essential to success for any manager. Management presents several challenges. These require different strategies and approaches depending on the situation.
Management is learned and this impactful programme aims to provide a comprehensive toolkit for supervisors, managers and team leaders within the NHS.
Who is it for?
The course is aimed at anyone new to management. It is also suitable for those who may have some management experience but have had little or no formal management training. The course is also useful for NHS Trusts and ICSs wishing to create a clear and consistent management culture.
Course Objectives:
By the end of this programme, participants will be able to:
- Adopt the most appropriate management style depending on the requirements of their team
- Engage their team by seeking ideas and participation
- Set objectives for individual team members and manage performance through providing clear and consistent feedback
- Motivate their team
- Manage their time effectively
- Delegate appropriately using structured method
Course Content:
- The difference between leadership and management
- The purpose of management
- Expectations of management and associated tasks
- Choosing the appropriate management style and behaviour for the situation
- The performance cycle
- Managing team meetings
- Setting meaningful objectives – making the expectation clear
- Delivering feedback – motivational and developmental
- Tackling difficult situations and underperformance
- An introduction to HR process
- Motivation skills
- Time management for managers
- Delegation skills
- Managing Upwards – effective communication with senior managers
Indicative Duration:
2 days