Welcome to NHS Professionals and the Royal Berkshire NHS Foundation Trust

The Royal Berkshire NHS Foundation provides acute medical and surgical services to Reading, Wokingham and West Berkshire and specialist services across Berkshire and its borders. Below you can find some key information to support you and your work at the Trust. 

Your on-site NHS Professionals Team

Your NHSP team can be contacted on rbhqueries@nhsprofessionals.nhs.uk or 0333 014 3692. We are based at the following address: 

Physiotherapy East,1st Floor, Royal Berkshire NHS Foundation Trust, London Road (off Craven Road), Reading, RG1 5AN

Opening Hours: Monday to Friday 08:00 - 17:00

A map of the hospital can be accessed by clicking here. You will find Physio East in the centre of the map above the Multi-Storey Car Park.

Royal Berkshire NHS Foundation Trust (RBH) locations

Royal Berkshire NHS Foundation Trust is split across seven locations. Further information on these can be accessed by clicking here.

Travel to the hospital

The main location for Royal Berkshire NHS Foundation Trust is the Royal Berkshire Hospital. A map of how to get to RBH can be accessed by clicking here.


Several buses travel between the hospital and Reading town centre. For up-to-date service details call Reading Buses on 0118 959 4000 or visit: https://www.reading-buses.co.uk/. Some Thames Valley buses stop at the hospital; for service details call 0118 973 3486 or visit: https://www.thamesvalleybuses.com/.

There is a hospital park and ride service between Royal Berkshire Hospital and the Mereoak and Thames Valley Park ‘park and ride’ sites (bus number 300). This bus service runs Monday to Friday from 6am until 7pm buses run up to every 20 minutes, journeys cost £2 per single and parking costs £1 at Mereoak and £1 per hour at Thames Valley Park, capped at £4 per day. For more information see Reading Buses website.


There are frequent services by train to Reading town centre from outlying areas served by the hospital. For up-to-date information on train services call National Rail Enquiries on 08457 4849 50 or visit: http://www.nationalrail.co.uk. The hospital is a 15-minute walk from Reading railway station.


Bicycle racks are available near Maternity, Endoscopy, Battle Block, North Block, South Block.


Parking for patients and visitors coming to the Royal Berkshire Hospital can be found in the multi-storey car park on Craven Road. We have allocated levels 0, 1, 2 and 3 of the car park to our patients and visitors. You can find designated disabled parking spaces on levels 0 and 2 of the multi-story car park. You do not need to take a ticket when you enter as your car will be registered with Automatic Number Plate Recognition (ANPR) and you do not need to display a ticket in your car. The multi-story car park is no longer barrier operated.

RBH have changed the way you pay in the multi-story car park to make it easier for their patients and visitors. You can now pay via:

  • Cash via the pay machine before you exit (no change given)
  • Card via the pay machine before you exit (including contactless)
  • APCOA  APP before you exit or within 24 hours of exiting the car park

Parking charges apply 24 hours, 7 days per week. Pay machines can be found on Levels 0, 1, 2 and 3. Blue badge holders are eligible for free parking. To validate parking, please go to reception on level 2 or register your vehicle with APCOA once you have parked. See below for information on parking discounts.

Discounted parking

NHS Professionals Bank Members can apply for discounted parking when working NHSP Bank shifts at Royal Berkshire Hospital.

Parking Prices will be a maximum of £4 per day in the multi storey car park (opposed to the standard charge of £15 a day). If you would like to start receiving this discount please email rbhqueries@nhsprofessionals.nhs.uk requesting the Parking Discount form. Please note that this can take up to 5 working days to be active.

Trust ID Access Card

It may be necessary for you to obtain a Trust ID card which will provide access to wards and clinical areas that you might be working in. Once your application and onboarding is complete, wait for your NHS Professionals ID badge to arrive in the post. Please do not book a shift at RBH until you have received your NSHP ID card for Bank exclusive or Bank only members.

During your first shift, contact the relevant manager to enquire whether a Trust ID card is required. If a Trust ID card is required, the Trust manager will need to place a request with IT for you to be provided with an Access Card.

IT will then advise you where you need to attend to have your photo taken and what the next steps for your Access Card to be provided.

System access for all patient facing roles

To work any patient facing roles you must have completed EPR training and have access to the system. Should you have any queries or require any further information please contact rbhqueries@nhsprofessionals.nhs.uk.