FAQ

Help and Support

Your NHSP onsite Trust Services team is available Monday to Friday to help solve any issues you may have.

The onsite Trust Services team is there to manage the relationship between your Trust and Doctors Direct. They support the partnership and ensure you receive a high-quality service.

Applying to Join

NHS Professionals cannot accept C.V.'s for internal corporate vacancies.

Please visit the NHS Jobs website to view our corporate vacancies (which can also be seen here).

Yes, many nurses undertake additional work opportunities through NHS Professionals when substantively employed.

NHS Professionals operates an online application process. Please visit the homepage of this website and use the profession selector and 'JOIN US' button to begin your online application.

For more details about the application process, please see the Trust Applicant User Guide.

All applications are subject to basic criteria. Following screening, applicants must satisfactorily complete all pre-employment checks and attend training. Any application that does not satisfy all parts of the recruitment process is deemed unsuccessful.

Other questions

The requestor needs to complete a Web setup request form and forward this to their Trust Services Partner. Passwords can be reset online.
NHS Professionals works with Agencies selected by their client Trusts. If you want to supply to a Trust please contact the Procurement/Contracts Manager at that Trust.
All retrospective bookings are to be added online by the Trust.

Further Information

If you cancel a shift within four hours of the shift start-time and the assigned flexible worker has arrived at work for this shift, you are required to pay a two hour cancellation fee.
 If you are a Bank Member you can contact us on 03332 407 552
For more information please see the full FAQ page here