Welcome to our Shift Requester page!


Here you can find out all you need to know about working in partnership with NHS Professionals (NHSP).

We have put together some key advice and documentation you require as a Shift Requester, to help you in your role. With these tools, you will be able to simply request and book bank members for shifts or placement opportunities at your Trust, in a quick and easy way!

Useful tip… Request bank shifts early helps avoid high agency costs and saves your Trust money!

So how can we help?... Our Trust Services teams support the partnership and collaborative working between your Trust and NHSP to help deliver a quality service. They are available daily (Monday to Friday) to support with the following:

  • Help solve service issues (i.e. Our:Bank) and support the recruitment process of temporary staff
  • Identify bank productivity, recruitment, or retention requirements
  • Analysis of the trust’s demand and fill patterns
  • Supporting the integration of the Care Support Worker Development Programme at your trust where applicable
  • Work with teams at head office to implement tactical initiatives to influence flexible worker behaviour to increase shift fill.

Helpful tip… If you no longer need a bank member to work a shift, another area might… reallocate instead!

Check out these great resources on the right-hand side of the page, for further support.

We’d love to hear from you!

At NHSP we value hearing feedback from our client Trust staff members, so that we can continue to improve our service. More information about providing feedback to NHSP can be found on our corporate website. All forms received will be acknowledged electronically or in writing within two days of receipt and should be responded to by the appropriate NHS Professionals department within 25 working days.


Did you know… You can see any changes or information on your requested shifts by selecting the ‘notifications’ menu on Our:Bank. So, your always up to date!



NHSP News & Events

Stay up to date with all the news, training events and other learning opportunities.

NHS Professionals and Doctors Direct healthcare professionals donate £25,245 to Rethink Mental Illness as part of new initiative

NHS Professionals (NHSP) and Doctors Direct (part of NHS Professionals) have recently partnered with the charity, Rethink Mental Illness, to help highlight the importance of positive mental health, as well as signposting access to expert advice, support, and resources for their 160,000+ healthcare professionals.

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Offering flexibility for our doctors

While ‘doctoring’ might be a vocation for many, doctors deserve the same balance and quality of life as everyone else.

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What does flexibility mean to you?

Right now the NHS is benefiting from a huge increase in the amount of healthcare workers who have re-joined the frontline. There’s a wave of interest to join the NHS and we need to ride that wave to help support the continued response to COVID-19 and the recovery.

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Offering locum doctors a sense of belonging

Providing our Doctors Direct members with this sense of family and belonging is such a key part of my role, and the element in which I find the most job satisfaction. Building these crucial relationships, understanding specific needs and recognising and highlighting the difference this group of doctors make to the NHS is something I strive to do every day.

Read more

Key documents for you


(Please note not all the below documents will be applicable to all staff groups)


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