Managing your Bank

If you are responsible for booking or managing temporary staffing in one of our partner Trusts. You will use our online bank management application Our:Bank.

All shift requests and bookings must be added to Our:Bank in advance of them being worked.

Our:Bank boasts a fresh design with a modern user friendly interface and a whole range of powerful features and functions such as:

  • The ability to create custom graphs that are easily setup and viewed from the Our:Bank home screen
  • Access to Our:Bank anywhere on your desktop computer, laptop, smartphone and tablet.
  • Create shifts, book workers and manage timesheets using the current versions of the leading web browsers: Google Chrome, Firefox, Safari, and Internet Explorer.

You can download a short guide on how to use Our:Bank here!

Booking and modifying shifts

Short video tutorial on how to book staff and modify shifts on Our:Bank

Working with notifications

Short video tutorial on how to use notifications which alert you to actions you need to carry out in Our:Bank

Viewing the status of shifts and customising your view

Short video tutorial on how to customise the view of shifts you manage


    To start booking shifts today login to Our:Bank. For Admin & Clerical and Support Service placements, please see the A&C and Support Services section below.

    If you have not yet received your username and password, please contact your Trust Liaison Coordinator.

    Admin & Clerical and Support Services

    Where there is a requirement for temporary Admin & Clerical or Support Services staff, a Placement Request Form must be completed and sent to a&

    The request will be uploaded to our system and then acknowledged by a phone call within 72 hours. One of our Placement Officers will be in touch to discuss CV’s & interviews etc.

    Ideally, we hope to fill the placement using staff from the NHSP bank. If there are no workers available on the bank, NHSP will source candidates from NHS Jobs and other job boards and may put forward candidates who are currently available and looking for work. They will be registered using via bank exclusive, the 72-hour registration process.

    A face to face interview will then take place at the Trust with the manager and the candidate, if successful the candidate will be ready to start work within 3 to 5 working days.