No, released timesheets will be included in the next payroll

NHSP authorise Test and Trace timesheets based on information about when you log in and out of the Amazon workspace. Please ensure you login to the Amazon Workspace at the beginning and end of every shift. Please do not login until your shift start time

If you cannot work the shift you have booked you can cancel it and re-book another shift.

If you are unable to work a shift you have booked please log into My Bank and refuse the shift.

https://www.nhsprofessionals.nhs.uk/en/e-Library/Videos

Please put yourself on do not disturb and this will prevent you receiving Team Leader calls but you will still be able to make outbound calls as a case worker

Your timesheet will show as being authorised. Please refer to My Bank guide for more details. The link below will take you to helpful videos.
 https://www.nhsprofessionals.nhs.uk/en/e-Library/Videos

Workers are entitled to a 30 minute rest break during their working day if they work more than 6 hours a day. All breaks are automatically applied and are unpaid. Please ensure you take regular breaks for your wellbeing.

At the end of a shift a timesheet is automatically generated. The timesheet will then be authorised within 48 hours, ready for you to review. If the details are correct please release your timesheet. If the details are not correct eg start time, end time please click on query and provide details. Please do not use the query function to ask general questions as this will delay your payment until the query is resolved. Once the timesheet is released it will be picked up in the next payroll. All timesheets released by Sunday 23.59 will be paid the following Friday.

 You can view your payslip by logging into My Bank. The link will take you to helpful videos.

https://www.nhsprofessionals.nhs.uk/en/e-Library/Videos

When you registered with us you will have told us you wish to volunteer. You will have been set up accordingly. Please release your timesheet so that we know you have completed the shift. This is for our records only. Releasing your timesheet will not trigger a payment.

If you are unable to work a shift you need to cancel it on My Bank

Please contact the service centre 03330 142 007

If you are struggling to find the answer to a question please review our FAQ's. If you cannot find your answer please contact the service centre on 03330 142 007.

https://www.nhsprofessionals.nhs.uk/en/contact-tracer/Clinical-Contact-Caseworker/FAQs
https://www.nhsprofessionals.nhs.uk/Welcome-Hub/Helpful-links/FAQs/Help-Guides-and-Useful-Forms

Workers are entitled to a 30 minute rest break during their working day if they work more than 6 hours a day. All breaks are unpaid and automatically applied to your timesheet.

Please check our FAQ's. If you cannot find the answer please Contact the Call centre on 03330 142 007.

https://www.nhsprofessionals.nhs.uk/en/contact-tracer/Clinical-Contact-Caseworker/FAQs

Please contact the National Service Centre on 03330 142 007

If your original training shift was booked for 4 hours we will automatically modify this for you on your timesheet and you will be paid for 8 hours.

Please contact the relevant helpdesk for your system issues. Please see the system queries support information in the FAQ section.

https://www.nhsprofessionals.nhs.uk/contact-tracer/Clinical-Contact-Caseworker/System-Guides-and-Logins/System-Support-Information

As Team Leaders also work a variety of shifts individuals are not allocated a specific Team Leader, however if you need help you can contact a Team Leader to discuss next steps by dialling 555 on ringcentral

Please query the timesheet and let us know you were unable to work the shift

Once the timesheet is released it will be picked up in the next payroll. All timesheets released by Sunday 23.59 will be paid the following Friday.

You can contact us via our contract tracing inbox. contacttracing@nhsprofessionals.nhs.uk

At the end of a shift a timesheet is automatically generated. The timesheet will then be authorised within 48 hours, ready for you to review. If the details are correct please release your timesheet. If the details are not correct eg start time, end time please click on query and provide details. Please do not use the query function to ask general questions as this will delay your payment until the query is resolved. Once the timesheet is released it will be picked up in the next payroll. All timesheets released by sunday 23.59 will be paid the following Friday.

Yes, you will be paid for the shifts you work irrespective of whether the cases you try to contact are available or not. Please ensure you update the NHS Test & Trace system appropriately if you are unable to reach a contact.

Please attend your shift as normal as cases are added throughout the day. Please use any available time to check your E-learning for health account as training modules are being revised and updated regularly. Please complete any updated training and refresh yourself with the existing training.

This role is paid at the band 6 (or equivalent) pay rates. These are:

Hourly rate: Days £17.35 per hour

Nights and Saturdays £22.55 per hour

Sundays and Bank Holidays £27.75 per hour

This means you have agreed the details on your timesheet and it will be processed for payment  in the next payroll

This function enables you to query a timesheet if the details are incorrect, for example your start time or end time. Please do not use this to ask any other questions as queried timesheets are not picked up in the next payroll. Only released timesheets are picked up in the next payroll.

At the end of a shift a timesheet is automatically generated. The timesheet will then be authorised within 48 hours, ready for you to review. If the details are correct please release your timesheet. If the details are not correct eg start time, end time please click on query and provide details. Please do not use the query function to ask general questions as this will delay your payment until the query is resolved. Once the timesheet is released it will be picked up in the next payroll. All timesheets released by sunday 23.59 will be paid the following Friday.

Training shifts are paid following completion of training. We will verify your training has been completed before processing your training shift for payment.

NHSP authorise Test and Trace timesheets based on information about when you log in and out of the Amazon workspace. Please ensure you login to the Amazon Workspace at the beginning and end of every shift. Please do not login until your shift start time

Workers are entitled to a 30 minute rest break during their working day if they work more than 6 hours a day. All breaks are unpaid and automatically applied. Please ensure you take regular breaks for your wellbeing.

NHS Professionals operates a weekly payroll cycle where timesheets released by midnight on Sunday are paid the following Friday.

Due to the May bank holiday, all workers who have worked a training shift up until Wednesday 20th May will be paid on Friday 29^thMay, providing they had completed their payment details correctly.

All Test and Trace shifts worked Between Thursday 21^st-Sunday 31^stMay will be automatically processed for payment on Friday 5^thJune, therefore you do not need to release your timesheets for payment on My:Bank.

From Monday 1st June all Test and Trace shifts will follow our normal payroll process, this means that you will need to release your authorised timesheets by 23:59 every Sunday in order to be paid the following Friday. We will authorise your timesheet based on your shift booking and your matching work activity data. In order to be paid accurately, please ensure you log into Amazon Workspace at the beginning of your shift, and log out at the end of your shift.

For help on using My:Bank please download our "My:Bank Members User Guide" or watch the videos here.

If you are a furloughed worker, you will be registering with NHSP as a volunteer, which is an unpaid role.

If you are a furloughed worker, you will be registering with NHSP as a volunteer, which is an unpaid role.

If you register with NHSP as a paid worker, you will be paid equivalent to Band 6 rates for this role.

This will depend on your circumstances. 

 If you are getting Statutory Maternity Pay from one employer and, before your baby is born, you do some work for another employer, your Statutory Maternity Pay is not affected.

If you work for another employer during the statutory maternity pay period but after the baby is born, you may lose your entitlement to Statutory Maternity Pay. It will depend on whether you worked for another employer during the 15^th week before the baby was due. Therefore, if you were on the bank with NHS Professionals during the 15^th week before your baby was due, your Statutory Maternity Pay should be paid as usual. If you did not work through NHS Professionals during the 15^th week before your baby was due, your Statutory Maternity Pay would stop from the start of the week that you worked for NHS Professionals.

Please consult https://www.gov.uk/government/publications/maternity-benefits-technical-guidance for further information on this area.

National Health Service Business Services Authority has provided the following COVID-19 guidance on support for retired members.

As this role is based at home, you may be able to claim tax relief on some of the bills you have to pay, guidance on claiming relief can be found on the GOV.UK website https://www.gov.uk/tax-relief-for-employees/working-at-home

The following is essential:

• Experience in a field related to public health or health and social care services as a currently registered practitioner
• An understanding of and ability to work under the current Health and Social Care Act (e.g. safeguarding vulnerable adults; data protection, information governance)
• You will need strong, effective verbal and written communication skills including a good telephone manner.

You must have the following:

·       Qualifications in a field related to public health or health and social care services

·       Demonstrable experience in a field related to public health or health and social care services as a currently professionally registered practitioner

·       Relevant degree (Health or Science Related)

The regulatory bodies are included below:

• BACP – British Association for Counselling Psychotherapy
• BASHH – British Association for Sexual Health and HIV
• CIEV – Chartered Institute of Environmental Health
• FPH – Faculty of Public Health
• GCC – General Chiropractic Council
• GCRB – Genetic Counsellor Registration Board
• GDC - General Dental Council
• GMC - General Medical Council
• GPhC – General Pharmaceutical Council
• GOC – General Optical Council
• GOsC – General Osteopathic Council
• HCPC – Health and Care Professionals Council
• NMC – Nursing & Midwifery Council
• RCOT – Royal College of Occupational Therapists
• RCVS – Royal College of Veterinary Surgeons
• RSPH – Royal Society of Public Health
• SWE – Social Work England
• SSHA – Society of Sexual Health Advisers
• UKPHR – UK Public Health Register
• Other Healthcare Worker Register with Professional

Sexual health professionals can also join through the Society of Sexual Health Advisers.