Head of Nursing - Urgent Care

Head of Nursing - Urgent Care

Department -Division of Medicine and Clinical Support Services. Tameside and Glossop Integrated Care NHS Foundation Trust.
Band -8B, AfC
Responsible to -Divisional Director
Accountable to -Deputy Director of Nursing (Operations)
Working Pattern – Monday-Friday (37.5 hours)
Job Type – Fixed Term (4-6 months)


  • The Head of Nursing is a key member of the divisional management team, responsible for the delivery of clinical and professional standards and the development of nursing leadership capacity within the division.
  • To be a highly visible, proactive and accessible leader, acting as a clinical resource and ensuring the sustained delivery of high standards of nursing care and service delivery, to nursing staff, patients and the public.
  • To lead the strategic Divisional nursing standards improvement programme, and contribute to the strategic direction and implementation of the corporate objectives within the division.
  • To proactively manage and lead the matrons, lead nurses and clinical nurse specialists within the division, providing support, guidance and direction to achieve optimal effectiveness, clinical and financial outcome, being clear on what good and outstanding looks like.
  • To play a lead role within the division for ensuring the governance structure and processes are in place, that appropriate risk management and shared learning takes place, and that assurances of quality are provided to the division.
  • To effectively lead the quality, safety and patient experience agenda across the Division.


Staff Management

  • To be responsible for the direct line management of Matrons, Lead Nurses and Specialist Nurses, facilitating them to focus on meeting divisional and Trust objectives, ensuring they have job plans and key deliverables.
  • To ensure compliance with Standing Financial Instructions, Trust/local policies in relation to bank/agency staff, monitoring of use and overall spend.
  • To use tools and techniques to optimise use of resources against acuity and patient dependency models, making sure that establishments meet patient need to promote the best possible clinical and performance outcome and workforce safeguarding.
  • To assist in the revolution of any conflicts within the clinical area, promoting the resolution of complaints locally and ensuring the investigation of, and response to formal complaints as required, that action plans are completed and that any relevant lessons learned across the division and wider Trust.
  • To be responsible for ensuring that patients follow agreed pathways of care and are supported towards safe, effective and timely discharge.


Corporate Governance Arrangements;

You will be expected to familiarise yourself with the Trust’s Governance Strategy which outlines the Management and Committee Structures and Procedures for the Governance of the Trust’s activities. You will have a duty to familiarise yourself with the relevant Policies and Procedures, i.e.

  • Health and Safety Policies,
  • Risk Management Policies,
  • Infection Prevention and Control Policies,
  • Data Protection and Confidentiality Policies,
  • Clinical Governance and Quality Strategies.

These must always be complied with by Staff.

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