Pharmacy Assistant - band 2






Job Title:                          Pharmacy Assistant


Grade:                              Band 2


Division:                           Pharmacy


Base:                                Manchester University Hospitals




Managerially Accountable to: Pharmacy Technical Manager


Reports to: Pharmacy Technician





The Trust has a variety of Pharmacy Assistant roles - within Ward Based services, Stores, Dispensary and Aseptics - which support the delivery of good pharmaceutical care to patients within the Trust, through the provision of a safe and efficient service. 


The Ward based services will involve a rotation through all the specialities within the ward based service, including Paediatrics, Adults, Medicine, Surgery, Renal and Cardiology specialties.





Clinical Governance


To work within the Trust and departmental Health and Safety guidelines.


To attend regular technical team service meetings.


When directed by the line manager, participate in audits and monitoring of relevant aspects of the service.


Education and Development


Where appropriate, demonstrate duties to work experience students, new pharmacy assistants, rotational pharmacy assistants and staff undergoing induction.


Participate in and co-operate with individual appraisal review, continuing professional development and continuing education programmes to develop personal competencies and knowledge base.


Comply with statutory and mandatory training requirements throughout your employment with the trust.


Complete the pharmacy assistant NVQ level 2 qualification.


Participate and complete the in house pharmacy assistant ward based training programme.


Where appropriate, deliver training to rotational pharmacy assistants working at ward level.


Clinical / Technical


Be able to work alone by managing own time and prioritising workload. Supervision through contacting line manager when required.


and in accordance with local guidelines, policies and procedures and COSHH regulations, undertake a variety of duties which may include: Under the supervision of the line manager


Ordering and supplying medicines to patients in the correct manner.


To answer queries promptly and politely, referring queries to the appropriate person.


To ensure accurate use of computer systems to record issues, receipts and returns. Develop and maintain systems of stock control, speciality costing and maintain reasonable stock levels, in accordance with policies that are in force.


For Ward based Pharmacy Assistant:


Participate in dispensing systems at ward level through dispensing in the satellite pharmacies at ward level ensuring that there is no delay in a patient receiving their medication.


Ensure ‘patients own drug’ bedside cabinets are kept up to date by resupplying individual patients medication according to the ward based services procedures.


Have the ability to deal with emergency supplies of medicines ensuring the process is completed thoroughly.


To follow procedures to return stock from the wards to the dispensary/stores accounts.


To be responsible for ensuring the timely delivery of work to the dispensary and act as a liaison person between the dispensary and the ward based service staff with regards to the ordering, dispensing and delivery of medication.


To be responsible for checking the pharmacy delivery bag before each visit to the ward ensuring any OSD medicines in the bag are taken to the ward and safely and securely stored in the ‘patients own drugs’ cabinets.


Under the supervision of the ward based pharmacy technician obtain clinical/transcriptions checks from the ward pharmacist/ward based pharmacy technician.


Under the supervision of the ward based pharmacy technician investigate any missing medications at ward level liaising with ward based pharmacy technicians/pharmacists and dispensary staff.


Aseptic role


To assist in aseptic preparation of products in accordance with departmental procedures, Good Manufacturing Practice and COSHH regulations ensuring that all work complies with regulatory frameworks and standards.


Undertake daily cleaning and disinfection of the aseptic clean rooms and isolators, according to procedure.


To ensure that ingredients are assembled, disinfected and transferred through the Aseptics Services Unit appropriately.


To undertake other duties as may reasonably be required for the effective running of the service.


Service Development


To offer ideas to improve the quality and customer care programmes within the service, in accordance with national and local guidelines and departmental strategic plan.





Assist the ward based pharmacy technicians in maintaining the ward based technician files keeping them up to date on a daily basis.  This involves patients who have been transferred to another ward or discharged home ensure that paperwork is filed in the correct place according to procedures.





Be responsible for the adherence and upholding of all Trust and departmental policies and procedures.


Other Duties


The provision of a high quality service, delivered in a professional and courteous manner is a requirement of all staff employed by the Pharmaceutical Service.


Participate in the pharmacy extended hours service (late nights and weekends) as required to meet patient and healthcare needs.


Undertake any other duties of a similar nature which may be requested.


Conditions of Service:


Health and Safety


The trust has a statutory responsibility to provide and maintain a healthy and safe environment for its staff to work in.  You equally have a responsibility to ensure that you do nothing to jeopardise the health and safety of either yourself or anyone else.  The trust’s Health and Safety Policies outline your responsibilities regarding Health and Safety at Work.




The post holder has a responsibility to ensure the preservation of NHS property and resources.





The post holder will maintain confidentiality at all times.


Team Briefing


The Trust operates a system of team briefing which is based on the principle that people will be more committed to their work if they are fully understand reasons behind what is happening in their organisation and how its performing.


It is expected that all employees will attend the monthly briefing sessions.


Equal Opportunities


Central Manchester University Hospitals NHS Foundation Trust encourages Equal Opportunities and operates an Equal Opportunities Policy.  All individuals regardless of race, ethnicity, nationality, gender or disability are encouraged to apply for all advertised posts.





The trust operates a no smoking policy.  The policy applies to staff, patients and visitors and extends to the hospital grounds as well as internal areas.  Staff appointed will undertake not to smoke on hospital premises.




This job description will be reviewed periodically in consultation with the post holder to reflect the changing nature of the duties and requirements of the service











































Manchester University NHS Foundation Trust

Pharmacy Department



PERSON SPECIFICATION: Job Title – Pharmacy Assistant – Ward Based Services








Communication and Relationship skills


Able to evidence an ability to communicate information to patients, pharmacy staff, nursing staff, ward managers , and to adapt communication to fit the situation in line with good customer service standards




Knowledge and experience


2 GCSE’s or equivalent grade C or above in Mathematics and English


Ability to follow procedures


Ability to participate in training programmes and successfully achieve the required training.



Commitment to CPD, further education and career development



NVQ2 in Pharmacy Services or equivalent nationally recognised qualification


4 GCSE’s or equivalent in Mathematics, English and 2 sciences


Hospital Pharmacy experience


Dispensing experience

Experience of dealing with members of the public in a service capacity


Basic knowledge of COSHH and Health and Safety legislation





Ability to prioritise workload and situations e.g. ability to deal with emergency supplies of medication.


Ability to interpret prescriptions


Methodical, accurate working


Ability to work quickly and accurately under pressure


Ability to follow instructions both written and verbally


Training skills


Ability to work in a clean room environment



Physical Skills


Demonstrable skills for manipulation of pharmaceutical products.


Keyboard skills for preparation of prescriptions


Good I.T skills




Mental Effort


Requires concentration when dispensing and calculating medication doses.


Requires concentration when ordering and replenishing stock items.


Requires concentration when dealing with patients/visitors, pharmacy staff and ward staff e.g. being interrupted and asked to carry out a different task.




We use cookies to track usage. I Understand Cookies Policy