Pharmacy Assistant Technical Officer

1.        GENERAL INFORMATION

 

Job Title:       Pharmacy Assistant Technical Officer

Band:                     AFC Band 3

Salary:                   

Superannuation:       6% of salary (optional) (5% if ancillary staff)

Hours:                    37.5 hours per week

Terms & Conditions Of Service:   In accordance with the Agenda for Change NHS Terms &  Conditions of Service.

Responsible to:        Senior Pharmacy Assistant Technical Officer

                               Chief Technician

Lead Pharmacist (Operational Services)

 Accountable to:        Chief Pharmacist

 

 

2.        JOB SUMMARY

  • To assist with the provision of a high-quality pharmacy service to patients in Trust.
  • To undertake general dispensary and distribution activities including ward based top ups.
  • To provide housekeeping and support duties including helping to manage stock and administrative duties.
  • To assist the technical and professional staff in the day-to-day running of the Departments

 

 

3.        MAIN DUTIES AND RESPONSIBILITIES

 

Medicines Management

  • Responsible for processing all stock delivery to Pharmacy, unpacking, checking, recording, rotating and shelving. Informing all other Pharmacy staff of out of stock items and follow up deliveries, delivery and subsequent distribution.
  • Ensuring that goods received are of the type ordered and of an acceptable quality including date checking.
  • Checking delivery notes and invoices reflect orders received.
  • Booking deliveries onto the computer system and following the Trust’s procedures to enable payment to be made.
  • Prepare and return all incorrect orders with the correct paperwork. Dispose of all packaging from deliveries. Inform suppliers of all missing or damaged goods.
  • Stock control/ maintenance and ordering where necessary, maximising use of stock, daily checks of stock levels.
  • Return to stock or dispose of all medicines returned from wards/departments. Ensuring returned items are ‘credited’ appropriately and returned to the correct shelf location.
  • To store pharmaceutical stock in the appropriate areas according to storage conditions, and to ensure stock rotation.
  • To ensure that all stock is kept secure and stored at correct temperature
  • To use Pharmacy IT system to undertake routine checks of stock levels in the Pharmacy, checking expiry dates and ensuring that stock is rotated according to expiry date.
  • Collate and file all documentations. Assist with the storage and destruction of historic paperwork (e.g. orders, delivery notes and invoices) as appropriate.

 

Dispensary / Ward Duties

  • To assist with hatch duties e.g. taking in prescriptions, in accordance with dispensary procedures.
  • To answer incoming phone calls in a polite manner, referring on as appropriate and taking accurate messages if necessary.
  • To dispense medicines from prescriptions and ward requisitions in accordance with local procedures under supervision, in preparation for checking. Dispensing medication ready to receive a final accuracy check for patients.This will include:
    • Dispensing to a high specification of accuracy and legal requirement.
    • Complex calculations for specific medicine regimes e.g. dosage titrations, cross over regimes, detox regimes,
    • Complex manipulation of dispensing into multidose compartment compliance aids
  • To maintain high quality of data input of patient information into the pharmacy computer system in order to ensure high labelling standards for dispensed medicines.
  • Maintain dispensary stocks by stock rotation and by keeping accurate computer records.
  • To ensure appropriate levels of ancillary stock (bottles, containers, bags etc) are maintained in the dispensary. This will involve ordering sufficient quantities and topping them up.
  • Maintain clean and tidy dispensing facilities and safe systems of work.
  • To return stock to shelves after dispensing
  • To participate in daily stock checks.
  • To check and record dispensary refrigerator temperatures daily, defrosting as and when necessary.
  • To be responsible for Emergency bags
  • To undertake stock top up of medicines on wards and departments.
  • To carry out expiry date checks in the department and on own wards and departments.

Communication

  • To communicate with staff in clinical areas about medicines supply.
  • To ensure information is provided in a timely manner, to the appropriate individual (in accordance with the degree of urgency of the request or issue identified).
  • To attend pharmacy meetings.
  • To participate in service development and monitoring through attendance at relevant meetings.
  • To act upon and notify appropriate pharmacy and non-pharmacy staff of out–of-stock / to-follow items in accordance with the To-Follows procedure at all times.
  • To take messages from hospital staff and answer any queries or pass on queries to the appropriate staff member

 

Training

  • Participate in the training of new and junior staff
  • Assist in the training of staff in topping up and other distribution activities
  • To participate in local and regional training schemes where appropriate.
  • To be responsible for self-development in conjunction with the senior pharmacy staff.

 

Policy and/or Service Development

  • To assist with the review and modernisation of pharmacy services by identifying opportunities for pharmacy assistants.
  • Attend and participate in departmental meetings and participate in departmental quality initiatives
  • To contribute to the development of pharmacy dispensing services through Pharmacy Technician meetings.

 

Research and Development

 

●  To participate in any pharmacy related service development projects.

●  To assist with data collection for Pharmacy key performance indicators (KPI) and medicines management audits within the Trust. 

 

Other duties and responsibilities

  • To participate in other duties appropriate to grade at the request of the relevant manager for the effective running of the department
  • To take part in regular performance appraisal
  • To participate in weekend and bank holiday dispensary service

 

4.        PROBATIONARY PERIOD

This post is subject to the requirements of a six month probationary scheme for new staff only.

 

5.       PARTNERSHIP WORKING

 

Camden and Islington NHS Foundation Trust & the London Boroughs of Camden & Islington are working in partnership to provide mental health services.  Employees from all the participating organisations work closely together and have joint management and supervision arrangements.  In addition you will be expected to collect and report data relating to performance indicators for both organisations.

 

6.        CONFIDENTIALITY

 

All information concerning patients/clients and staff must be treated as strictly confidential at all times.

 

7.        VALUING DIVERSITY

 

It is the aim of the Trust to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, sexual orientation, marital/partnership status, race, religion, age, creed, colour, ethnic origin, disability, part time working status and real or suspected HIV/AIDS status and is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable.  To this end the Trust has a Valuing Diversity in the Workplace Policy and it is for each employee to contribute to its success.

 

 

8.        INFECTION CONTROL

            The prevention and control of infection is the responsibility of everyone who is employed by Camden and Islington Foundation Trust.  Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment.

          

 

9.       HEALTH & SAFETY

 

All staff must comply with all Foundation Trust Health & Safety Policies and Procedures.  Staff must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.

 

10.     NO SMOKING POLICY

 

There is a smoke free policy in operation in the Trust.  In accordance with this policy smoking is positively discouraged and is not permitted anywhere within the buildings, on the premises or grounds.

 

Designated smoking areas or smoking rooms are not permitted.  Support is provided for staff members who wish to stop smoking.

 

11.      DATA PROTECTION

 

If you have contact with computerised data systems you are required to obtain, process and/or use information held on a computer or word processor in a fair and lawful way.  To hold data only for the specific registered purpose and not to use or disclose it in any way incompatible with such purpose.  To disclose data only to authorised persons or organisations as instructed.

 

12.      DATA PROTECTION ACT

 

All staff who contribute to patients’ care records are expected to be familiar with, and adhere to, the Trust’s Standards of Records Keeping Policy.  Staff should be aware that patients’ care records throughout the Trust will be subject to regular audit.

 

All staff who have access to patients’ care records have a responsibility to ensure that these are maintained efficiently and that confidentiality is protected in line with the Trust’s Confidentiality of Health Records Policy.

 

All staff have an obligation to ensure that care records are maintained efficiently and that confidentiality is protected.  Staff are also subject to this obligation both on an implied basis and also on the basis that, on accepting their job description, they agree to maintain both patient / client and staff confidentiality.

In addition, all health professionals are advised to compile records on the assumption that they are accessible to patients in line with the Data Protection Act.

 

 

  1. ACCESS TO HEALTH RECORDS

 

All staff who contribute to patients’ health records are expected to be familiar with, and adhere to, the Trust’s Standards of Records Keeping Policy.  Staff should be aware that patients’ records throughout the Trust will be subject to regular audit.

 

All staff who have access to patients’ records have a responsibility to ensure that these are maintained efficiently and that confidentiality is protected in line with the Trust’s Confidentiality of Health records Policy.

 

All staff have an obligation to ensure that health records are maintained efficiently and that confidentiality is protected.  Staff are also subject to this obligation both on an implied basis and also on the basis that, on accepting their job description, they agree to maintain both patient/client confidentiality.

 

In addition, all health professionals are advised to compile records on the assumption that they are accessible to patients in line with the access to Health Records Act 1990.

 

14.      SYSTEMS AND IT SKILLS REQUIREMENTS

 

All Trust staff are expected to use and to enter data onto the Foundation Trust Clinical Information System and to use other required IT applications where it involves their work.    All Foundation Trust staff will also need to have the essential IT skills in order to use the Foundation Trust Clinical Information System as well as other required IT related applications in their jobs.   Initial and on-going IT applications and IT skills training will be provided to underpin the above.

 

15.      WASTE DISPOSAL

 

All staff must ensure that waste produced within the Foundation Trust is segregated and disposed of in such ways that control risk to health, or safety of staff and the public alike in accordance with relevant legislation and procedures contained within the Foundation Trust policy.

16.      PROFESSIONAL REGISTRATION

 

i)        If you are employed in an area of work which requires membership of a professional body in order to practice (e.g. Nursing & Midwifery Council for nurses), it is a condition precedent of your employment to maintain membership of such a professional body.  It is also your responsibility to comply with the relevant body’s code of practice.  Your manager will be able to advise you on which, if any, professional body of which you must be a member. 

 

  1. You are required to advise the Foundation Trust if your professional body in any way limits or changes the terms of your registration.

     

  2. Failure to remain registered or to comply with the relevant code of practice may result in temporary downgrading, suspension from duty and/or disciplinary action, which may result in the termination of your employment.

     

  3. If you are required to have registration with a particular professional body or to have specific qualifications you must notify your manager on appointment of such fact and provide him or her with documentary evidence of them before your employment commences or, at the latest, on your first day of employment.Furthermore throughout your employment with the Foundation Trust, you are required on demand by your manager to provide him or her with documentary evidence of your registration with any particular professional body or in respect of any required qualifications.

 

17.      CODE OF CONDUCT

Camden and Islington NHS Foundation Trust has a code of conduct for all non-registered staff in a direct care role. As an employee of the Trust you are expected to comply with this code at all times, and any breach of it whilst in practice will be investigated by the Trust.

 

Copies of the code of conduct can be obtained from the Human Resources department and is also available on the Camden and Islington NHS intranet.

[Please delete as necessary]

 

18.      RISK MANAGEMENT

 

All Trust employees are accountable, through the terms and conditions of their employment, professional regulations, clinical governance and statutory health and safety regulations, and are responsible for reporting incidents, being aware of the risk management strategy and emergency procedures and attendance at training as required.

 

All staff have a responsibility to manage risk within their sphere of responsibility.  It is a statutory duty to take reasonable care of their own safety and the safety of others who may be affected by acts or omissions.

 

All managers through out the organisation have a responsibility to ensure that policies and procedures are followed, that staff receive appropriate training, that a local risk register is developed and monitored on a quarterly basis and any changes reported to the Clinical Governance Committee and Risk and Assurance Committee.

 

Managers are responsible for implementing and monitoring any identified risk management control measures within their designated area/s and scope of responsibility.  In situations where significant risks have been identified and where local control measures are considered to be potentially inadequate, managers are responsible for brining these risks to the attention of the Clinical Governance Committee or Risk and Assurance Committee if resolution has not been satisfactorily achieved.

 

19.      SAFEGUARDING

 

            The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to implement the Trusts’ Safeguarding policies and procedures, act promptly on concern, communicate effectively and share information appropriately.

 

20.     REVIEW OF THIS JOB DESCRIPTION

 

This job description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of the organisation.  To be reviewed in conjunction with the postholder on an annual basis.

 

21.     INITIALS AND DATE OF PREPARATION

 

Neelam Sharma , Chief Technician

September  2017

 

28/10/2019
We use cookies to track usage. I Understand Cookies Policy