Getting Paid

How will I get paid?

To receive payment for your shifts, you must ensure your timesheets are authorised by your ward/department manager. Once your shift has been authorised, you must release your timesheet by midnight on Sunday, in order to be paid that Friday. Please note: If it is your first shift, then you will need to release your timesheet by Wednesday for payment the following Friday, following this you will begin the above mentioned 5 day pay cycle.

Timesheets awaiting release will appear in your notification section in My:Bank.

If your shift has not been authorised, please contact your shift authoriser and ask them to approve the shift for you, so that you can release your timesheet and receive your payment on time.

In the event that you are not able to contact your shift authoriser or you need help using the e-timesheet system, please contact the National Service Centre on 03332 407 552.

You can view and download your payslips from My:Bank



Payroll queries are managed by one of our partners, Shared Business Services (SBS). If you have a payroll enquiry you will need to complete a short form. Please ensure that you have your ESR number, which is located on your payslip.