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Help Guides and Useful Forms
Related Guides
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Additional Area of Work Form (Bank only)
DOCThis form is for bank only workers requesting a new area of work code
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Applicant User Guide
PDFThe Trust Applicant User Guide has been created to help bank members through the application process when joining the bank.
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Assignment Amendment Form (Bank only)
DOCNursing and Midwifery - This form is for bank only workers amending their assignment.
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Assignment Amendment Form (Substantive only)
PDFAllied Health Professionals - This form is for substantive only workers amending their assignment.
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Assignment Amendment Form (Substantive only)
PDFAdministrative and Clerical - This form is for substantive only workers amending their assignment.
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Assignment Amendment Form (Substantive only)
PDFNursing and Midwifery - This form is for substantive only workers amending their assignment.
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Bank Account Details Change Form
XLSXPlease complete the form and send this to the following email address sbs-s.bankdetailsnhsp@nhs.net with your name and payroll number in the subject line You should ensure the form is sent from the email address you have registered with NHSP. Bank details change forms cannot be sent by post.
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DNA and SNC FAQ
PDFThe FAQ’s below have been put together to help answer any questions about the Did Not Attend and Short Notice Cancellations Process.
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NHSP Interview Techniques Handout
PDFThe handout has been designed to provide helpful interview techniques for Admin & Clerical, Support Services, Allied Health Professionals and Healthcare Scientists applicants when joining the bank.
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DNA and SNC Process
PDFPatient safety is of utmost importance to both NHS Professionals (NHSP) and our Client Trusts.
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Flexible Worker Disciplinary Guidelines
PDFThis document outlines the procedure for breaches of discipline or complaints about the professional conduct of NHS Professionals (NHSP) flexible workers.
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Gender Reassignment FW Guidelines
PDFThese guidelines have been created to provide guidance for all NHS Professionals Flexible Workers regarding Gender Reassignment in the workplace.
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Gifts and Hospitality Flexible Worker Guide
PDFThis guidance sets out the rights and responsibilities of FWs regarding the offer of, and acceptance of, gifts and/or hospitality while on an assignment with NHSP.
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Maternity Leave Flexible Worker Guidelines
PDFThese guidelines have been created for all NHS Professionals (NHSP) Ltd Flexible Workers (FWs) who regularly work assignments for NHSP and who would like their registration to continue while on Maternity leave. The guidance sets out the statutory rights and responsibilities of FWs who are pregnant or have recently given birth
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Maternity Leave Notification Form
PDFPlease complete this form if you want to notify NHS Professionals that you are going onto maternity leave.
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My:Bank Members User Guide
PDFThe following guide is designed to help you access the My:Bank system. This system will allow you to book shifts, release timesheets, view payslips and change your availability.
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NHSP:Connect Agency User Guide
PDFThe following guide has been compiled to aid you in your day to day use of NHSP:Connect, to help with all aspects of bookings, from requesting a Locum to viewing the status of those requests to authorising timesheets.
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NHSP:Connect – Claiming a Timesheet Guide
PDFThe following guide has been created to show you the steps required to claim a timesheet using NHSP:Connect.
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NHSP:Connect Flexible Worker User Guide
PDFThe following guide has been compiled to aid you in your day to day use of NHSP:Connect, to help with all aspects of the system, from proposing yourself for a job to authorising your timesheets.
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NHSP:Connect Trust User Guide
PDFThe following guide has been compiled to aid you in your day to day use of NHSP:Connect, to help with all aspects of bookings, from requesting a Locum to viewing the status of those requests to authorising timesheets.
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NHSP:Online Agency User Guide
PDFThe following guide has been compiled to aid you in your day to day use of your NHS Professionals Agency Web Browser.
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NHSP:Online Flexible Worker User Guide
PDFThe following guide has been compiled to aid you in your day to day use of your NHSP: Online access, to help with all aspects of interacting with NHS Professionals, from updating your availability, booking a shift and updating personal details, through to viewing future bookings and reference numbers for your shifts.
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Payroll FAQs document
PDFThe following document is designed to help answer frequently asked questions about payroll.
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Our:Bank Client User Guide
PDFThe following guide is designed to help you access the Our:Bank system. This system will allow you to book shifts, authorise timesheets, and check the status of your requests with NHS Professionals.
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Raising Concerns Flexible Worker Guidance
PDFThis procedure is to be used when a flexible worker (FW) has a concern, problem or complaint regarding their assignment or terms of registration.
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Shared Parental Leave Flexible Worker Guidance
PDFThese guidelines have been created for all NHS Professionals (NHSP) Ltd Flexible Workers.
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Support Services Uniform Order Form
PDFPlease complete this Support Service uniform order form if you work bank shifts and require a replacement uniform. Please note that Client Trusts will provide uniforms to substantively employed staff.
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Supplementary DBS Declaration for Update Service Check
DOCXIf you are a member of the DBS update service, then we can carry out an online check. In order to do this you will need to email us the disclosure certificate, with which you joined the update service and complete a supplementary declaration Form.
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Travel Expenses Claim Form
XLSXFor workers who are required to travel as part of their duties, you will need to get your completed expense claim form signed by the appropriate manager in the Trust
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Trust Authorisers Guide
PDFThe Trust Authoriser User Guide has been provided to help Line Managers / Competency Authorisers through the application authorisation process.
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Uniform Policy - Bank Members
PDFThis Policy applies to all Bank Members and sets out NHSP’s expectations in relation to dress and appearance whilst working shifts.
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Uniform Order Form
PDFPlease complete this form if you work bank shifts and require a replacement uniform. Note that Client Trusts will provide uniforms to substantively employed staff.
