Accessing NHSP Services – BT N3 outage

We are aware that some Trusts may be experiencing issues accessing the NHS Professionals online booking system.

This has been thoroughly investigated and is due to a national BT fault affecting the NHS N3 network.

Until BT resolve this issue, it should be possible to access services such as Our:Bank via mobile devices.

There are currently no service issues directly related to NHS Professionals but we will continue to monitor services and will update you as soon as the BT issue is resolved.

The BT service status can be monitored directly by visiting the following links:

https://btbusiness.custhelp.com/app/service_status/

http://nww.digital.nhs.uk/servicemanagement/status/n3network/details/


Thank you for your patience during this time.

Service Status from NHS website


Last Updated: Oct. 24, 2017 at 4:27 p.m.

Summary: Work continues with BT and Microsoft to confirm if access has been restored to the affected websites.




24 Oct 2017