Please complete the Bank details change form and send this to the following email address sbs-s.bankdetailsnhsp@nhs.net with your name and payroll number in the subject line
You should ensure the form is sent from the email address you have registered with NHSP.
Bank details change forms cannot be sent by post.
If you are eligible for SSP please email FWHR@NHSProfessionals.nhs.uk providing your full name, date of birth, postcode and your start date & end date of your period of sickness.
To receive payment, please release your timesheet as soon as it has been authorised. You can check the status of your timesheet(s) via My:Bank
To receive payment for your shifts, you must ensure your timesheets are authorised by your ward/department manager. Once your shift has been authorised, you must release your timesheet by 23:59 hours on Sunday, in order to be paid the Friday. Please note: If it is your first shift, then you will need to release your timesheet by 23:59 Wednesday for payment the following week, Friday, however it can take up to 3 weeks in some instances. Following this you will begin the 5 day pay cycle.
Timesheets awaiting release will appear in your notification section in My:Bank
If your shift has not been authorised, please contact your shift authoriser and ask them to approve the shift for you, so that you can release your timesheet and receive your payment on time.
In the event that you are not able to contact your shift authoriser, or you need help using the e-timesheet system, please visit our useful forms section or contact the National Service Centre on 03332 407 552.
You can view and download your payslips from My:Bank
No, please check your bank account to see if you have received payment, payslips will show in your My:Bank by midday on a Friday.
If you have checked your bank account and no payment has been made, please check your My:Bank to ensure the timesheet(s) have been released in time.
Your very first timesheet(s) if released by Wednesday 23:59 should be paid the following week, Friday, however it can take up to 3 weeks in some instances. Following this you will begin the 5 day pay cycle (release by 23:59 Sunday for payment on Friday).
Please check through the criteria outlined in the incentive information. Incentives will be automatically applied providing you have met the guidelines specified. If you have any queries relating this please email contactus@NHSProfessionals.nhs.uk
You will need to be actively registered with NHS Professionals in order to have an active My:Bank user account. Once logged on to My:Bank, you can use use the e-Payslip feature.
To understand your payslip, please take a look at this guide.
Any pay will be paid directly into your bank account.
NHSP operates a weekly payroll. You will need to complete an online Timesheet for any shifts worked, which will need to be authorised and released by midnight on Sunday in order to be paid that Friday. Payslips will be available on My:Bank.
Your first payment can take up to 3 weeks to process. However, please be assured that your shifts have been processed and you will be paid.
If it has been longer than 3 weeks since your first shift, please contact our National Service Centre on 0333 240 7552.
If you are unable to undertake assignments due to maternity leave, in-line with your Registration Agreement you may be entitled to Statutory Maternity Pay (SMP). To qualify for SMP you must have:
If you are unable to undertake assignments due to maternity leave, in-line with your Registration Agreement you may be entitled to Statutory Paternity Pay (SPP). To qualify for SPP you must have: