If you are unable to undertake assignments due to maternity leave, in-line with your Registration Agreement you may be entitled to Statutory Maternity Pay (SMP). To qualify for SMP you must have:

• Worked for NHSP continuously for at least 26 weeks up to the qualifying week (15th week) before the expected week of childbirth;
• met the average weekly earnings (at least equal to the lower earnings limit for National Insurance contributions);
• Provided sufficient notice (28 days before you want to start maternity leave);
• Provided medical evidence of your pregnancy in the form of your MAT B1 (your MAT B1 is issued to you by your Midwife/GP sometime between your 20-26 week routine midwife check);
• Completed the Maternity Notification form.

If you are unable to undertake assignments due to maternity leave, in-line with your Registration Agreement you may be entitled to Statutory Paternity Pay (SPP). To qualify for SPP you must have: Worked for NHSP continuously for at least 26 weeks up to the qualifying week (15th week) before the expected week of childbirth; met the average weekly earnings (at least equal to the lower earnings limit for National Insurance contributions); Provided sufficient notice (at least 15 weeks before the baby’s due date) and no later than 28 days notice should be given should you wish to change the start date of your leave once it has been confirmed; Provided medical evidence of your partners pregnancy in the form of a MAT B1 (a MAT B1 is usually issued by a Midwife/GP sometime between weeks 20-26 of pregnancy at a routine midwife check). We are willing to accept a verified copy if the original document should this be used by your partners employer; Completed the SC3 form (click to download). Please note: Leave cannot start before the birth. It must also end within 56 days of the baby(ies) birth date.

Yes, when there is a Bank Holiday this can alter the cut of dates for your timesheets to be released and pay days, any changes are communicated in advance and Bank Holiday cut off dates are included in the weekly Newsletters.

P60's are issued annually, between 6-8 weeks after the end of the financial year (31st March). Please ensure that we have your correct Postal Address on file. 
If you have not received the P60 you will need to contact Payroll by submitting your query via their website.
https://www.sbs.nhs.uk/contact-self-service-portal 

You will need to be actively registered with NHS Professionals in order to have an active My:Bank user account. Once logged on to My:Bank, you can use use the e-Payslip feature. To understand your payslip, please take a look at this guide. 
If you no longer work for NHSP and do not have access to My:Bank please contact payandreward@nhsprofessionals.nhs.uk.

Changes to bank details must be submitted by Monday 11:00am for payments that are due on Friday. Any submitted after 11.00 am on a Monday will be paid into the new account from the following Friday.

The status of your timesheets can be found on your My:Bank profile and will will show as 'Processed for Payment'. The second page of your payslip will show the shifts which have been paid on that date.

You can view the status of your timesheet on My:Bank. Once a timesheet has been authorised, you will need to release your timesheets for payment. All timesheets released by 23:59 on Sunday will get paid that Friday. If you have not received payment when expected, please contact our National Service Centre on 0333 240 7552.

Congratulations! Please kindly fill in the Maternity Leave Notification form (click to download) and then send it by email to Flexible Worker Human Resources (FWHR) at fwhr@nhsp.nhs.uk and a member of the FWHR team will contact you shortly.

You should contact the Scottish Widows member help desk on 0345 755 6557, Weekdays from 8am to 6pm. If you are unable to resolve your query with Scottish Widows you should contact the NHS Professionals Service Centre on 03332 407 552 who can transfer you to the Payroll Department.

If you have checked your bank account and no payment has been made, please check your My:Bank profile to ensure the timesheet(s) have been released in time. If the timesheet has been released and payment has not been received please call our National Service Centre on 03332407552.

If you want to join the NHSP Pension Scheme, please complete the application form found on our NHSP Stakeholder Pension page.

If your query relates to your NHS Pension (because you transferred into NHSP) you should contact NHS Pensions on 0300 3301 346.

Please contact the ward for further assistance.

NHSP will only update your tax code if HMRC have requested us to do so. If you have any queries regarding this you will need to contact HMRC directly.

If you believe there is an issue with your contributions then you should contact the NHS Professionals Service Centre on 03332 407 552 who can transfer you to the Payroll Department.

NHS Professionals do not determine Pay Rates, these are determined by the Trust.  Ordinarily these follow the Agenda for Change pay structures for the assignment undertaken, based on the assignment codes.  There may be certain exceptions where Personalised Pay Rates are paid for specific assignments.

If you need further advice on payrate please contact our National Service Centre on 0333 240 7552.

Shifts worked during 'unsocial hours' e.g. nights, weekends, Bank Holidays, are calculated in line with the Agenda for Change (AfC) rules. 
Night - 20:00pm - 06:00am
Saturday - 00:00am - 23:59pm
Sunday - 00:00am - 23:59pm
Bank Holiday - 00:00am - 23:59pm

Please check through the criteria outlined in the incentive information, which would have been published by your Trust Services Team. Incentives will be automatically applied providing you have met the guidelines specified. If you have any queries relating this please email the local Trust Services Team.

No, under the Registration Agreement you are only employed for the duration of an assignment or series of assignments offered to you by NHS Professionals and accepted by you.

Raise and track enquiries via the NHS SBS' online Self Service portal accessible 24/7, call an advisor or download their free payroll app, MySBSPay. Download the brochure for more details.