Welcome to our Shift Requester page!


Here you can find out all you need to know about working in partnership with NHS Professionals (NHSP).

We have put together some key advice and documentation you require as a Shift Requester, to help you in your role. With these tools, you will be able to simply request and book bank members for shifts or placement opportunities at your Trust, in a quick and easy way!

Useful tip… Request bank shifts early helps avoid high agency costs and saves your Trust money!

So how can we help?... Our Trust Services teams support the partnership and collaborative working between your Trust and NHSP to help deliver a quality service. They are available daily (Monday to Friday) to support with the following:

  • Help solve service issues (i.e. Our:Bank) and support the recruitment process of temporary staff
  • Identify bank productivity, recruitment, or retention requirements
  • Analysis of the trust’s demand and fill patterns
  • Supporting the integration of the Care Support Worker Development Programme at your trust where applicable
  • Work with teams at head office to implement tactical initiatives to influence flexible worker behaviour to increase shift fill.

Helpful tip… If you no longer need a bank member to work a shift, another area might… reallocate instead!

Check out these great resources on the right-hand side of the page, for further support.

We’d love to hear from you!

At NHSP we value hearing feedback from our client Trust staff members, so that we can continue to improve our service. More information about providing feedback to NHSP can be found on our corporate website. All forms received will be acknowledged electronically or in writing within two days of receipt and should be responded to by the appropriate NHS Professionals department within 25 working days.


Did you know… You can see any changes or information on your requested shifts by selecting the ‘notifications’ menu on Our:Bank. So, your always up to date!



NHSP News & Events

Stay up to date with all the news, training events and other learning opportunities.

Award Winning Innovation from NHS Professionals

NHS Professionals are thrilled to have won the TIARA Recruitment Award for Innovation!

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Now is the time for flexible workers

As a workforce on the frontline against Covid-19, the NHS has been recognised country-wide, from weekly clapping to colourful window posters of thanks. What’s less visible, and not often recognised, is the tireless contribution made to the health service by flexible workers.

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Nicola McQueen "Its ok to be uneven: My top tips for finding your own work-life balance in 2020."

2020 is definitely going to be a year that no one will forget. But with recent developments, many of us will now have to continue to work from home, or in unfamiliar locations and settings.

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SCREAM IF YOU WANT TO GO FASTER! My first year as CEO of NHSP has been quite a ride…

Today I celebrate my first-year anniversary since I took on the role of CEO at NHS Professionals.

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Key documents for you


(Please note not all the below documents will be applicable to all staff groups)


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